I am glad you got it fixed GuGu.
All in all, "Tech Help" is a huge guessing game unless you're right in front of the computer(Even then). You either hit or miss. Unless the problem is blatantly obvious.
I am neither a Networker nor a professional at networking. Although I did work for the Geek Squad for a period of time and my brother happen to be a be a Networker for AIRGAS lol.. I merely suggested somethings to do that might be a fix for his/her computer. She/he could've followed it or couldn't have. When your computer is breaking down, you'll try anything/everything for a solution (I know from experience). No amount of knowledge will prepare you for the type of technical malfunction your computer randomly accesses.
So I give a pat on back to Netdriftr. You were right, I was totally wrong.