Hey everyone, does anyone know how I could contact Google to close a Gmail account that has been compromised by hackers?
Please also be warned that: DO NOT PROVIDE YOUR EMAIL ACCOUNT DETAILS and PASSWORD, even you should received an email from Google threatening to close your account due to inactivity or any sort of bullshit.
I'm helping a friend whose email account has been compromised and taken over a hacker. Worse to that, the hacker sent out email to all the contacts, with a fabricated story and asking the contact to wire funds thru Western Union.
I was one of the friends who received that email, so I called the friend and learned of the truth. He can't access the email anymore as he cannot log in now, and the account information has been changed too. The only way to stop this, I think is to close that account. Please suggest if you have or know of any better idea.
This is how the email look like, and I don't know how much you can deduced from here:-
Note that I have been 'BCC' hence, I don't know who are included in this email as it doesn't show in the email I have received. The account holder of this victim is running a private business, and used this email to liaise with clients so you can imagine this fiasco being sent to his clients *nightmare*. Being someone non-tech savvy, he was convinced by email who claimed they are from the Google team and they threaten to shut down his account for some reasons including too many gmail accounts around. But to avoid having his account shutdown, he need to provide his password and email name to verify his account is still 'alive' and frequently visited.
I can feed you with more information as you throw-in questions. Many thanks!rom Paul Lim & Associates <firstname.lastname@example.org>
bcc (my email)
date Wed, Mar 2, 2011 at 6:11 PM
subject financial assistance
How are you doing? Hope all is well with you and family, I know this might be a surprise to you but I am sorry I didn't inform you about my traveling to Scotland for a Seminar. I need a favor from you as I've misplaced my wallet on my way to the hotel where my money,and other valuable things were kept and I will like you to assist me with an urgent loan of $2,800 U.S Dollars to sort-out my hotel bills and get myself back home.
Please help me send the money via western union to the below details;
Name: Paul Suppiah
Address : 21 George Street,
Edinburgh EH2 2PB, Scotland
kindly help me make the transfer as soon as you receive this email and once you have it sent, send me the transfer control number with the Receipt used in sending it. Also do let me know how you want me to pay you back so I can make the arrangements to get it to you as soon as I get back home.