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Thread: Youtube problems

  1. #1
    Junior Member
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    Default Problems with watching videos on the internet

    I have an Apple computer, bought a year ago and a older Dell desktop. Lately I have trouble viewing videos from any sites on the internet. The videos took forever to load or stopped every five minutes on either computer. I am not tech savvy. Any help will be much appreciated.
    Last edited by sowfoong; 12-12-12 at 01:55 PM.

  2. #2
    Administrator spcnet's Avatar
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    Check to see if this is consistent across different browsers - i.e. Firefox and Chrome. Usually videos require some plugin (Flash) and you may need to upgrade your plugins. If it plays fine on Chrome, then it's not a plugin issue since Chrome doesn't require you to install these 3rd party plugins. I would also just run a speed test on your internet connectivity to make sure it's fine.
    -SC

  3. #3
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    Thanks for taking the time to reply. This problem is consistent across different browsers, Firefox,Chrome & Safari. How do I run a speed test like you suggested?

  4. #4
    Administrator spcnet's Avatar
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    Sounds like the speed of your internet connectivity. If you're located in the US, I suggest you go to this site and run a speed test.

    http://www.dslreports.com/speedtest?flash=1

    Choose the location nearest to you as distance can slow down the measurement of your download speed. DSLReports is also a great site to get more info about your internet service provider.
    -SC

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